Privacy Policy - How We Handle Your Information
Your privacy matters to us. This document explains exactly what information we collect when you use Baba Ijebu, why we need it, how we protect it, and what control you have over it. We've written this in plain language so you can understand exactly what's happening with your data.
What Information We Gather
When you create an account with us, we ask for basic details: your name, email address, phone number, and date of birth. This information helps us verify your identity and ensure you meet the legal age requirements for gaming in Nigeria.
When you make deposits or request withdrawals, we collect payment information. This includes your bank account details, card information, or mobile money details depending on which payment method you choose. We don't store your full card numbers—only the last four digits for reference.
As you use our platform, we automatically collect certain technical information. This includes your IP address, device type, browser version, and how you interact with our site. This helps us improve the platform and detect any suspicious activity.
Why We Need This Information
- To create and manage your gaming account securely
- To process deposits and withdrawals accurately and safely
- To verify your identity and prevent fraud
- To send you important account updates and transaction confirmations
- To notify you about bonuses, promotions, and special offers you might enjoy
- To analyze platform usage and improve the user experience
- To meet legal and regulatory requirements in Nigeria
- To investigate and prevent any fraudulent or illegal activity
How We Keep Your Data Safe
We use multiple layers of security to protect your information. All data transmission between your device and our servers is encrypted using SSL (Secure Socket Layer) technology—the same encryption used by banks and financial institutions.
Your passwords are never stored in plain text. We use industry-standard hashing algorithms that make it virtually impossible for anyone to reverse-engineer your password, even if they somehow gained access to our database.
Our servers are located in secure data centers with physical security measures, firewalls, and intrusion detection systems. Access to your personal information is restricted to employees who need it to perform their jobs, and all access is logged and monitored.
Sharing Your Information
We don't sell your personal information to third parties. Ever. We only share information when it's necessary to provide our services or when required by law.
We work with trusted payment processors to handle your transactions. These companies receive only the information they need to process payments and are bound by strict confidentiality agreements. We also share information with game providers when necessary to resolve technical issues or verify gameplay.
If law enforcement or regulatory authorities request information as part of a legal investigation, we're required to comply. We'll notify you of such requests unless we're legally prohibited from doing so.
Your Rights and Choices
You have full control over your personal information. You can access all the data we have about you by contacting our support team. We'll provide you with a complete copy of your information within 30 days of your request.
If you notice any errors in your information, you can correct them through your account settings or by contacting support. You can also request that we delete your account and all associated data, though we may need to retain certain information for legal or regulatory purposes.
You can opt out of promotional emails at any time by clicking the unsubscribe link in any email we send, or by adjusting your preferences in your account settings. However, we'll still send you important account-related communications that you need to receive.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, keep you logged in, and understand how you use our platform. Some cookies are essential for the site to function, while others help us improve your experience.
You can control cookies through your browser settings, though disabling certain cookies may affect how the platform works. We don't use cookies to track you across other websites or to build advertising profiles.
Changes to This Policy
We may update this privacy policy from time to time as our practices evolve or as legal requirements change. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. Your continued use of Baba Ijebu after such changes means you accept the updated policy.